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About ID Studio

ID Studio Is A Multi-Award-Winning Full Service Web Design Agency, Based In London, With An International Client Base

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ID Studio

Is a London-based web design and development agency with over 25 years’ commercial experience delivering bespoke digital solutions for organisations ranging from start-ups to globally recognised brands.

We specialise in creating custom-designed, strategically driven websites, web-based applications, and digital platforms built to your precise requirements, so they excel technically, commercially, and creatively.

From brand-led website design to complex web development, ongoing support, organic SEO, and web application security, we collaborate with businesses that consider their websites as essential commercial assets.

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Who We Are

Founded over two decades ago, ID Studio was established with a clear objective: to deliver high-quality, digital solutions that embody user-centred design and seamless technology, creating a unified platform for your users.

Unlike template-driven agencies that knock out websites, we operate as a long-term digital partner. Our clients work with us because they need more than a website - they need a team that understands their business, users, and commercial goals.

With offices in London and Perth, Australia, our focus is to:

  • Stay platform-agnostic - unlike other agencies that are tied to specific platforms, we suggest the solution that is the best fit for your business needs
  • Build bespoke creative solutions, not cheap templates that devalue your brand
  • Focus on results and ROI, rather than volume
  • Maintain long-term client relationships with clients like META, Associated Press, Ralph Lauren, and Suzanne Neville

What We Specialise In

Creative Website Design

We design bespoke websites that reflect your brand, clearly communicate your business value, and drive conversions. Every website is designed around user journeys, accessibility, and performance.

Learn More About Creative Web Design

Web Development

Our development team delivers scalable websites and applications using modern, secure frameworks. We build everything from marketing websites for start-ups to complex business platforms that require multiple 3rd-party integrations.

Learn More About Web Development

eCommerce Development

We design and develop eCommerce platforms focused on usability, conversion optimisation, and long-term scalability, tailored to your specific business needs and objectives.

Learn More About eCommerce

Search Engine Optimisation (SEO)

Our SEO services focus on sustainable, long-term growth through technical optimisation, content strategy, and authority building - not short-term gains that will do more harm than good.

Learn More About SEO

Website Support & Maintenance

We provide ongoing maintenance, site updates, technical support, performance optimisation, and security updates through structured support agreements with agreed SLA levels.

Learn More About Support & Maintenance

Web Application Security

Security is embedded into our development process. We also provide audits, pen testing, and ongoing protection for businesses operating in regulated or high-risk environments, such as banking and fintech, working with companies such as Zeneth Bank, Crown Agents Bank and META.

Learn More About Web App Security

Who We Work With

We work with organisations across a wide range of industries and stages of growth, including:

  • Start-ups and scale-ups
  • B2C & B2B
  • Established SMEs
  • Enterprise organisations
  • Public sector and regulated industries

Client Experience

Our client experience spans sectors such as B2B, fintech and banking, gaming, education, healthcare, professional services, and retail.

Over the years, we’ve partnered with organisations including Ralph Lauren, DHL, META, The Associated Press, MTV, Savills, Listening Books, and many others, as well as numerous growing businesses that rely on us as part of their long-term team.

Senior Team

Our Team & Leadership

ID Studio is led by experienced digital professionals with decades of combined experience across design, development, and digital strategy.

Instead of large account teams, our clients collaborate directly with senior specialists responsible for delivery and results. This approach guarantees clarity, quick decision-making, and consistently high standards.

Director

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ID STUDIO

Michael Macneil
Creative Director

Creative director with over 30 years commerical agency experience

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ID STUDIO //

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Director

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ID STUDIO

Neil Kilgallon
Company Director

Over 30 years experience running a web design agency in London

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ID STUDIO //

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Director

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ID STUDIO

Gavin Kilgallon
Digital Strategy Director

A senior digital strategy specialist with over 25 years of commercial experience.

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ID STUDIO //

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Our Results

Client: Gaucho. Addressing downward trend in opt-ins, tracked over first 7 days after new booking process integrated

4.1k

Bookings

1.9k

Marketing opt-ins over 7 days from 4.1k bookings

47%

Increase in opt-in rate,previously 2.5%

1780%

Increase in overall opt-ins

Client: GERI
Heavy oil recovery company based in Canada

1100%

Google organize keyword listings increase

200%

Top 10 Google listings increase

96%

Organic traffic increase

19%

Increase for Ahrefs domain rank from 26 to 31

7%

Increase for DoFollow referring domains

Client: Kew Road Dental
High street dental practice

60%

Improvement: Richmond teeth whitening from 5th to 2nd

85.71%

Improvement: Dentist Richmond from 21st to 3rd

40%

Improvement: Richmond Dentist from 5th to 3rd

34%

Increase in organic traffic over 6 month period

Client: Our own web agency

80%

Increase in organic traffic over 12 month period

32%

Increase for DoFollow referring domains over 12 month period

233%

Increase for backlinks over 12 month period

Project Awards

Awards - CSS Design Awards Website Of The Day
Awards - UX Design Award
Awards - CCS Design Award Best UX Website Design
Awards - CSS Design Awards Best Innovation
Awards - CSS Design Awards Best Innovation
Awards - CSS Design Awards Design Award
Awards - awwwards.com Site Of The Day