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Why ID Studio Web Design Earns Consistent 5-Star Reviews

By Neil Kilgallon on Wednesday, 11 February 2026

At ID Studio, every project we undertake is driven by our 100% commitment to delivering the best possible outcome for our clients: creating a website they not only love but also use to generate ROI and receive excellent customer feedback. We have worked with hundreds of clients worldwide, including internationally recognised brands such as MTV, Meta, the NHS, and the EU, as showcased on our homepage.

Thanks to these happy clients, ID Studio consistently receives five-star reviews on Google and Clutch.

Clutch - The Importance Of Trust

Trust is a key factor in any business relationship, and this is one of the main reasons we use Clutch as a third-party verification platform. 

  • Clutch has a strict verification process, manually reviewed by their team, that helps build trust in your agency.
  • Reviews are transparent and comprehensive, providing a detailed breakdown of the project and working relationship.
  • Trusted resource for B2B.
  • They have a dedicated web agency area.

Why Are 5 Star Reviews So Important?

Often, Google and Clutch are the first places potential clients check to learn more about a business. They help verify that a business is trustworthy, professional, and capable of delivering on its promises. This is further supported by the high quality of our showcase, which features hundreds of examples and numerous awards, including CSSDA website of the day, best UX design, Awwwards, and the best innovation award.

What Our Clients Have To Say

Below is a selection of reviews from our clients on Clutch and Google. Each review highlights key aspects that contribute to a successful project and satisfied clients.

Clear Process

Each project we undertake follows a clear and structured process to ensure the client fully understands its direction. This is highlighted in this review.

Michael and the team were great to work with, they had a clear process and way of working with the tools and systems to support the project.
Tom O'Halleran, Blueprint Gaming

Response Time

We understand the importance of quick response times and getting back to clients promptly. Below is a review highlighting our fast and efficient response times.

They respond to all inquiries very quickly and are a trustworthy partner.’
Arna Halldorsdottir, Marketing & Communications Manager at Meniga.

‘First class. ID Studio deliver fantastic service and the response rate is second to none.’
Felix Cunningham, Marketing Specialist, CEDIA

Meeting Deadlines

Finishing a project on time can be very important, especially if it aligns with a product launch or new corporate direction. Below is a review that emphasises our commitment to meeting project deadlines.

The developers are incredibly knowledgeable, professional and completed the work within deadlines.
Savan Zinzuwadia, Neon Bloom

Clear Project Communication

Communication is essential for the success of any project; it ensures that goals and expectations are met. With clear, frequent, and structured communication, projects can be completed more quickly with minimal disruption and revisions. Our commitment to clear project communication is endorsed by the review below.

We had good communication with our account lead, explained creative process with visual aids (videos, storyboarding tools, etc) which made process easy to understand and engage with.
Rupert Andrews, Marketing Manager, Silverstream Technologies

High Standards

It goes without saying that all businesses should uphold very high standards, especially when it comes to web design. We recently redesigned the Gaucho Restaurant website, increasing their web booking opt-ins by 1780%. Our high standards are reflected in their review. We always aim to deliver measurable ROI for our partners.

All projects we worked on were executed to a very high standard. I would recommend them to anyone looking for a web agency.
Xxxx Gaucho Restaurant, Marketing Manager

Talented Team

With over 25 years of experience in web design, we understand the importance of a talented team throughout all stages of development. A recent review below from Shahab Siddiqui, showcases this attribute.

‘Internet Dreams Studio are a very talented group of people, they have a great work ethic and carry out tasks with professionalism and to an extremely high standard.

Our Commitment To Excellence

The above reviews highlight our dedication to excellence and the positive feedback we consistently receive from our clients. This is further demonstrated by our long-term relationships with many clients, often lasting over five years, to manage their websites. Additionally, our customer relationship management system shows that 70% of our work comes from client recommendations. We are very proud of this achievement.

We Stand Behind Every Project

At ID Studio, we aim for every project to succeed, our clients to be pleased, and to keep receiving positive reviews. Below are some of the principles and assurances we follow to help achieve this goal.

Revisions

While some agencies do not offer design revisions, ID Studio is happy to provide several sets of revisions.

Ongoing Support

Once the website is finished, we'll fix any bugs that may appear (which is unlikely) and offer any advice or support you need. We'll check in with you to ensure you're happy and everything is running smoothly.

Response Times & Communication

We use modern platforms like Monday to ensure quick and effective project management and communication. This fosters a transparent project management environment with fast response times.

Retainer Options

For many clients, we are retained to manage their website and advise on new technologies and trends. This ensures your website operates at its full potential.

Neil has been a director within a web design agency for over 20 years. His focus now lies in digital marketing and strategy, especially search engine optimisation, social media strategy and analytics.